Bogus Common Credit score claims push fraud and mistake overpayments in advantages device to file ranges


Fraud and mistake overpayments in the advantages device reached file ranges ultimate 12 months, fuelled by way of bogus Common Credit score claims.

The Division for Paintings and Pensions (DWP) estimates it overpaid £5.5bn of Common Credit score in 2020-21, with exams at ease to make sure a file choice of new claims may well be processed and paid.

The dep. mentioned the COVID-19 pandemic and next leisure of those exams have been the principle drivers of the rise in overpayments, with the DWP estimating those elements accounted for £3.8bn in overpayments.

A view of signage for the Department of Work and Pensions in Westminster, London
The DWP estimates it overpaid £8.3bn (7.5%) out of £114bn of advantages except for the state pension in 2020/21

The choice of other people claiming Common Credit score doubled amid the pandemic, emerging from 3 million to 6 million.

Consistent with the Nationwide Audit Workplace (NAO), many new claimants had extra advanced claims, akin to self-employed source of revenue, that are extra susceptible to fraud.

A number of organised legal assaults have been additionally noticed all over the pandemic, with fraudsters concentrated on Common Credit score particularly and filing claims in other folks’s names.

General, the DWP estimates it overpaid £8.3bn (7.5%) out of £114bn of advantages except for the state pension in 2020/21.

This is a rise of £3.8bn since 2019/20.

Consistent with the NAO, Whitehall’s spending watchdog, that is the very best fee since data started in 2005.

“I’m involved that the extent of fraud and mistake in the advantages device continues to extend 12 months on 12 months, now achieving its very best stage since data started,” Gareth Davies, the pinnacle of the NAO, mentioned.

“This has an actual have an effect on on public price range and on those that face deductions to their source of revenue because of overpayments.

“I recognise that the pandemic and the ensuing surge within the choice of claimants has larger DWP’s publicity to fraud and mistake.

“It should now overview all instances that may have been matter to fraud all over this time, while proceeding to development our previous tips about scale back fraud and mistake.”

A DWP spokesperson mentioned: “Following an unparalleled 12 months wherein the choice of Common Credit score claimants doubled on account of the pandemic, fraud and mistake in the advantages device stays low with 95% of advantages price greater than £200bn paid appropriately.

“Our precedence when the outbreak hit was once to verify cash reached claimants – the ones maximum in want at a difficult time – once imaginable and we are actually reviewing suspicious instances.

“The ones discovered to have claimed advantages to which they don’t seem to be entitled face legal investigation.”

As well as, the DWP is owed £5bn of overpayments, which is hanging additional pressure on its assets and doubtlessly developing uncertainty and hardship for claimants.

It has additionally emerged that ongoing failings imply an estimated 132,000 pensioners are getting much less state pension than they’re entitled to.

A pot of £1bn has been put aside to reimburse people who were underpaid during the last 30 years.

The dep. is operating to study all of the instances and pay pensioners their proper quantities by way of the top of 2023.

The NAO mentioned the estimated stage of fraud and mistake within the state pension annually stays less than for different advantages.

The DWP estimates it is going to want a minimum of an additional 3,000 additional group of workers to take care of its workload because it emerges from the pandemic, with the extent of overpayments, except for the state pension, to stick upper than commonplace for some time.

Consistent with the NAO, the DWP will have to establish and overview all fraud instances brought about by way of stress-free controls after which have interaction in fast and transparent conversation with claimants about any cash they owe on account of overpayments.

The watchdog additionally mentioned the dept will have to perform a classes realized workout into its way all over the pandemic.


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